For your convenience, our FAQ customer questions are answered.
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Q: How do I sign up for the Style Slay University (SSU)?
A: You can join the Style Slay University by completing the sign-up form below and wait for your goodies and notifications to arrive via email.
Q: Do the eBooks work with all body types?
A: Yes, our eBooks and other material are designed for and cater to all body types, regardless of height or weight or any other physical characteristics.
Q: How do I get my eBook after I purchase it?
A: Your eBook will be emailed to you immediately after your purchase is confirmed. This email will include a like for you to download to your PC, laptop, iPad, tablet or mobile device.
Q: Will my eBook or other virtual material expire?
A: No, our eBooks and other virtual material do not expire. When you purchase and download them they are yours to keep.
Q: Why am I receiving a reached download limit message?
A: There is a download limit for each of our eBooks. All eBooks can only be downloaded once, so please make sure you are opening your email and downloading it on a secured device with ample storage amounts.
Q: What is the refund policy?
A: There are no refunds, exchanges or cancellations on any of our eBooks, seminars, webinars, challenges or other style tools or products sold on our website (except The Style Code Bundle).
Q: What is the refund policy for The Style Code Bundle?
A: The Style Code Bundle must be returned without any notes, writings or damages within 14 days of the date your bundle was shipped from our warehouse. Note: the returned shipping date must be within the 14 day period to be eligible for return. The customer is responsible for paying any shipping cost to returned the bundle.
Q: How Do I join the webinars and seminars?
A: After your webinar or seminar purchase is completed you'll receive a confirmation email that will include a direct link with your login information.
Q: Can I get personalize or customized one-on-one services?
A: Yes, complete the contact form here for more information on one-on-one sessions with Teyonda Marrie.
Q: How long does it take for an email response?
A: Please allow up to 2 business days for your email response.