For your convenience, our FAQ customer questions are answered.
Not finding what you want? Reach out directly through our Contact page.
Q: How do I sign up for the Style Slay University (SSU)?
A: You can join the Style Slay University (SSU) Meet Up by completing the sign-up form here. Your goodies, notifications, and other vaulable information to arrive via email every month like clockwork.
Q: Do the eBooks work with all body types?
A: Yes, our books, eBooks, and other material are designed for and catered to all body types, regardless of height, or weight, or any other physical characteristics.
Q: How do I get my eBook after I purchase it?
A: Your eBook will be emailed to you immediately after your purchase is confirmed. This email will include a link for you to download your eBook to your PC, laptop, iPad, tablet or mobile device. Some eBooks offer a link to download your instant copy when the purchase is confirmed.
Q: Will my eBook or other virtual material expire?
A: No, our eBooks and other virtual material do not expire. When you purchase and download them they are yours to keep.
Q: Why am I receiving a reached download limit message?
A: There is a download limit for each of our eBooks. All eBooks can only be downloaded once, so please make sure you are opening your email and downloading it on a secured device with ample storage.
Q: What is the refund policy?
A: There are no refunds, exchanges or cancellations on any of our eBooks, seminars, webinars, challenges or other style tools or products sold on our website (except The Style Code Bundle and LookBook).
Q: What is the refund policy for The Style Code Bundle and LookBoook?
A: The Style Code Bundle and LookBook must be returned without any notes, writings or damages within 14 days of the date your copies were shipped from our warehouse. Note: the returned shipping date must be within the 14 day period to be eligible for return. The customer is responsible for paying any shipping cost to returned the copies.
Q: Do you offer bulk orders of The Style Code Bundle and LookBook?
A: Yes, we do offer a discount for bulk orders. To get the bulk order details click here.
Q: How Do I join the webinars and seminars?
A: After your webinar or seminar purchase is completed you'll receive a confirmation email that will include a direct link with your login information.
Q: Can I join the 21 Day Style Challenge at any time?
A: Yes, you can! The information in the challenge is designed to work at anytime of the month or year. However, there are some Style Challenges that are completed as a group with a prize award. All group challenges will be announced via the website, email, or on our social media platforms.
Q: Can I get personalize or customized one-on-one services?
A: Yes, complete the contact form here for more information on one-on-one sessions with Teyonda Marrie.
Q: Is there a partnership or affliate program?
A: Yes, for more information about partnering with us click here.
Q: How long does it take for an email response?
A: Please allow up to 2 business days for an email response.